Garage Door Cables in Phoenix, AZ

Garage Door Cables in Phoenix, AZ

Keeping your garage door cables in excellent condition is crucial for the smooth operation of your garage door. At the first sign of garage door cable issues, contact our expert technicians at (480) 757-3049.

We Prioritize Your Safety

When it comes to garage door repair and installation, AZ Best Garage Doors has been the industry leader since 1998. For many years, our clients have commended us for our commitment to quality and safety. We’ll ensure that your garage door works smoothly, following all safety protocols during the process.

Our repairs include a thorough inspection of all garage door components, especially the cables, as they wear out quickly. Neglected, snapped cables can cause accidents and injuries.

With every project we handle, we always conduct safety checks. Our dedication to customer satisfaction is evident in our consistent Yelp 5-star ratings, A+ BBB ratings, and Angie’s List Super Service Awards.

What Is the Purpose of Garage Door Cables?

Cables are installed on each side of a garage door. With the help of extension and torsion springs, these cables allow the door to move up and down smoothly. When a cable breaks, the other cable will suffer additional strain and eventually fail.

You will find the cables at the bottom of the garage door. They attach at either end of the torsion spring shaft. The cables unwrap or wrap around the drum as the torsion spring turns it. This process allows the door to go up or down. When the doors are lowered, the spring winds up.

As we’ve mentioned, when one of the cables snaps, the door becomes uneven. There is additional strain on other components, including the garage door’s rollers and tracks. It’s important to replace the damaged cable as soon as possible to prevent more expensive problems.

Types of Garage Door Cables

Before replacing your garage door cables, you need to understand the right kind for replacement. Let’s discuss everything you need to know about these cables. This way, you can better understand the entire repair or replacement process.

  • Torsion Spring Cables: Most common garage doors operate with torsion springs. The cables wind up the springs, which release stored energy by unwinding, allowing them to lift the garage door when it is opened. Once the torsion spring cables snap, the springs won’t be able to unwind and open the garage door. You will see the torsion spring cables at the garage door’s bottom corners.
  • Extension Spring Cables: Unlike torsion springs, extension springs contract and stretch to open and close the garage door. You will find their cables attached to the side. When there’s inadequate space above the garage door, technicians recommend using extension spring systems. In general, they are not as safe as torsion cables. When extension cables snap, the spring can disconnect from the pulley system and cause damage.

Other Types of Garage Door Cables

Garage doors can also contain three other types of cables:

  • Lifting Cable: – Usually the first to snap because it goes through a lot of stress. It powers the axle to open and close the garage door.
  • Safety or Retaining Cable: – Used by extension spring systems to keep the spring from falling. It acts as a failsafe device when the main cable snaps.
  • Emergency Release Cable: – Allows homeowners to bypass the spring system and open the garage door manually.

Signs of a Broken Garage Door Cable

Since cables are essential for moving your garage door, you need to repair them at the early signs of damage. Here are some signs to look out for to know if your cable is broken:

  • Misaligned Door: If you notice that the door is misaligned, there could be something wrong with the cables. You’ll know the alignment is off if you’re struggling to raise and lower it. Instead of moving smoothly, the door may lurch. If the door is off track, it will hit other materials and make a scraping noise.
  • Malfunctioning Bearings: The garage door cables travel through the bearings. When these bearings malfunction, they can cause premature wear on the cables. You will notice this when the bearings produce squeaking or grinding noises when the door is moving. Defective bearings also slightly give off a burning smell.
  • Loud Noise: If you hear a loud bang from your garage, conduct a simple investigation. If you can’t figure out where the noise came from, it might be from the springs or the cables. Damaged cables or springs can cause an explosive sound. When this happens, call AZ Best Garage Doors to determine the origin of the loud bang.
  • Malfunctioning Garage Door: If your garage door doesn’t operate as usual or doesn’t move at all, the cables may need replacement. For instance, if the door has slowed down significantly or is moving too quickly, you’ll likely need repairs.
  • Falling Cables: If you notice the tension getting loose or the cables falling around the door, there could be something wrong with the cables. Check if they’re still wound around the drums. If not, don’t use your garage door. It’s time to call AZ Best Garage Doors for our 24/7 garage door repair services.

What Happens If a Garage Door Cable Breaks?

When the cables snap, don’t use your garage door. Cables usually fail because of daily wear and tear. However, other factors like corrosion, moisture, and defective bearings can also cause them to break. If you try using your garage door with broken cables, you may cause further damage.

It’s challenging to determine if a cable has snapped. So, your best bet is to contact a professional garage door technician.

How to Replace Garage Door Cables

Every year, the U.S. Consumer Product Safety Commission warns of deaths caused by garage doors. While you may consider fixing your garage door cables yourself, you should consider your safety. Remember that your garage door is the heaviest moving part of your home. The process can be complex and dangerous.

If you don’t know what you’re doing, you may end up causing further damage. Keep in mind that garage doors come in various shapes and sizes. You’ll need technical and mechanical knowledge, as well as the right tools to fix them.

Now, you might ask, “How do I know if I need a professional?” Well, you should let AZ Best Garage Doors handle your garage door cables if you expect the following:


If you value your safety, you should opt for professionals. Cables and springs undergo a lot of pressure. If they’re not handled correctly, they can cause injuries or even death. An unsuspecting amateur can easily get crushed under it. Too many things can go wrong. So, it’s best that you leave the repairs to professionals.

  • Experience: When you hire professionals to fix your broken garage door cable, you can expect them to do the job right the first time. Because of their years of experience, they can efficiently determine the root of the problem. Of course, they’ll have a solution ready. With expert technicians working on your garage door, you can expect the repair to go smoothly and quickly.
  • Reliability: Another advantage of hiring professionals is their guaranteed quality service. Here at AZ Best Garage Doors, we offer a 30-day labor warranty. So, if any problem persists within that period, our technicians can go back and fix it. However, we rarely have to do this because we always do the job right the first time—that’s our AZ Best guarantee.

How Much Does It Cost to Fix a Cable on a Garage Door?

According to Home Advisor, the average cost of repairing a garage door cable is around $90 to $350. Replacing the component will cost between $15 to $50. If you want to get an idea of how much you’re going to spend, check out our garage door repair costs.

Get AZ Best Service for Your Garage Door Cables

Whether you have a torsion or extension spring system, there will always be cables connected to it. As we’ve mentioned, these cables play a crucial role in lifting the garage door’s weight. Because they do such a heavy job, they are usually exposed to a significant amount of wear and tear.

When it comes to garage door cable maintenance or replacement, you should only trust experts. After all, the entire process can be complex. If you don’t have the right knowledge and tools, you may suffer fatal injuries.

Trust that AZ Best Garage Doors can fix your garage door cables with the highest level of quality, safety, and professionalism.

We Treat Every Job As If It Were Our Own

When you hire AZ Best Garage Doors for garage door repair, you can expect premium quality service.

Besides, we are available 24 hours a day, seven days a week. No matter what your garage door concern is, we will be ready to assist you. What’s more, we offer cost estimates and professional advice.

If your garage door issues have inconvenienced you during the wee hours, you can take advantage of our 24-Hour Emergency Service. We will always have a prompt solution to the problem.

Connect With Us

See our stellar reviews and customer feedback on our Google My Business and Yelp pages. Your confidence in our services is what drives us to excel.

Don’t let garage door troubles keep you down. Contact AZ Best Garage Doors, your trusted garage door service provider in Phoenix. We’re ready to address all your installation, repair, and maintenance needs with efficiency and professionalism. Experience the difference with AZ Best Garage Doors – where quality meets reliability in Phoenix’s garage door services.

In search of top-tier garage door services near me in Phoenix? AZ Best Garage Doors is your answer. From Arcadia to Ahwatukee, Downtown Phoenix to Paradise Valley, we are here to provide unparalleled garage door services for your home or business.

1,658 Reviews Google Reviews Review Us On Google!

Craig Engstrom
five stars

The price of my garage door was exceptional far better than any one else. The technicians that did the install were great, courteous very helpful. they exceeded all my expectations of doing the job. I would highly recommend using Arizona’s best garage. They are the best!

Jason Graun
five stars

No doubt they are the best garage door company in the valley. Had them out to replace an opener, springs, rod and gave me a very good quote to add a 2nd opener on the small door. Cody was the technician doing the work, great guy, very helpful and took his time explaining my options.

Jennifer Richardson
five stars

Really saved our night. When we discovered the spring had broken on our garage door, locking our cars inside, it was a stressful situation. At first we thought we’d have to wait til morning but Arizona’s Best Garage Door got technicians over the same night, fixed the door at a fair price, and got us unstuck in time for me to pick up my teenager (saving us Uber money). They did a great estimate and stuck to it. And when my big dog barked at strangers in the house they both took time to put him at ease. It was an excellent resolution to our little emergency

Jennifer Sorensen
five stars

Thank you so much for looking at my garage door and figuring out why it kept bouncing back up! I appreciate your honesty and not trying to sell me something I didn’t need!!! Jay was honest, respectful and friendly! If I do need help in the future I will surely be calling you back!

Joanna Darby
five stars

Google verified job · Very responsive ! I am the landlord and this is a rental for me. It was almost as if I was there but didn’t have to be. Travis communicated with me, sent pictures/video, cared about my budget, went above and beyond with a temporary fix until a replacement door could be installed. Made sure I benefited from current incentives, price was reasonable. Travis was my main point of contact and could not have been better. I have never given any service 5 stars. REALLY impressed and positive about this experience. Thank you so much !

Jon Doe
five stars

Tim & Cody were great. Cody explained everything in details and terms I could understand. Cody made special accommodations for my handicap and made me feel at ease with his professionalism. He is dedicated to his craft and it shows. My only complaint would be with google for only letting me rate up to 5 stars when they deserve a lot more. Great company, excellent service, could not of dreamed of any better. Thanks a Million Guys!!

Jon Gomez
five stars

A star for same-day service! A star for arriving precisely on time with a 30-minute advanced notice! A star for the company sending me a biography and clearance check of my service person in advance! A star for excellent repair service done in 30 minutes! A star for the best pricing of any garage door service I’ve ever had! Why would I not give them 5 stars?!

five stars

Jay was very professional and showed me the problem with the door. He then made the repair in an hour and it was working better than before! I would recommend Arizona’s Best Garage Door and Repair Company to anyone that needs their garage door fixed!

five stars

I’m not one to post or post comments but I have to Arizona’s Best Garage Door has DEFINITELY lived up to its positive reputation that others have commented on. Our spring broke on the garage door. We replaced the spring, cable and opted to get a new opener. I experienced the same great customer service from the beginning when the appt was scheduled over the phone to the moment when the technician Travis completed the work. Travis was friendly and thorough to explain the operation of the wi if opener we installed. I would use this company again and highly recommend to anyone in need of garage door repair.

Nick Nicolini
five stars

We are extremely pleased with our 3 new garage doors and the service provided from quote to install. Jay and the crew are very professional, respectful and well educated on their trade. All three of the installers we enjoyable to talk to and had great sense of humor. We HIGHLY RECOMMEND if you need replacement or repair of your garage doors you should call Arizona’s Best Garage Door and Repair.

Philip Randall
five stars

Came out and completed requested repairs on my garage doors and as completing inspection, found several other ares that they recommended replacement parts. Most of the parts were original to the home (1995) so I wanted peace of mind that our doors would function with no issues moving forward. Our technician, Travis, took the time to explain what he saw and was very through in his work. Thanks again and will highly recommend.

TheMysticLink Plays
five stars

Fast, fair, friendly. Understanding I’m a baller on a budget. They communicated any needs I may also need but didn’t pressure any sales. I like that. There was a training session going on with a newbie worker and they hire some outstanding people. This place is legit. Finally, the communication from their dispatch was outstanding. I wasn’t nervous about price or nothing. They were straight forward. Good stuff guys!

Serving the Greater Phoenix Area